Description
Open box returns, damaged stock, demos and ex-display units are money sitting on a shelf. Grade the unit from A (Like New) to D (Fair) and turn your returns back into revenue.
Your customer is on the full-price page and has no idea the open box one exists. So that is where the offer appears – on the original product page, the same page your customers already visit, with the open box option shown next to buying new. Each listed unit also gets its own open box product page, created automatically.
The discounted price draws price-conscious buyers, and the grade, description and any photos explain the condition. A deal for a buyer who wouldn’t have paid full price, a sale you wouldn’t otherwise have made.
Grading, pricing and listing happen in RepairStep – a paid service for physical shops, online stores and distributors handling returns, repairs and open box stock. It keeps track of returned stock, helps you grade and price used items consistently, and keeps your website in sync. Free to set up and try, with your first 5 listings included. Terms – Privacy policy.
What you get
Every unit you list gives you two things: the offer on the original product page, and an open box page of its own.
- It looks like part of your shop – the offer and the open box page take your theme’s fonts, colours and layout. Nothing to design, no developer, and page builders like Divi and Elementor are handled too.
- It runs itself – offers appear when you list a unit, follow your prices, and remove themselves when the last one sells. Nothing to maintain and nothing left behind.
- Buyers know exactly what they are getting – the grade, the condition in plain words, and photos of the actual unit. Fewer questions before the sale and fewer regrets after it.
- You can see it working – one screen shows what is live, where it appears, and how the offer will look as you word it.
Screenshots
Installation
- Install and activate the plugin: Plugins – Add New, search for “RepairStep Open Box”.
- In WooCommerce, create a REST API key with Read/Write permission: WooCommerce – Settings – Advanced – REST API.
- In RepairStep, add your store under Settings – Integrations – WooCommerce and paste the key.
- That is all. Offers appear as soon as you list a unit. The plugin’s own settings are under WooCommerce – RepairStep Open Box.
FAQ
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Does this plugin require WooCommerce?
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Yes. It reads your WooCommerce products, prices and stock, so WooCommerce needs to be installed and active.
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Do I need a RepairStep account?
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Yes. RepairStep is where the work happens – you record the returned unit, grade it and set the price, and it appears on your store. This plugin is the shop window.
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What does it cost?
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The plugin is free. RepairStep is free to set up and your first 5 listings are included. After that open box listing is $9 a month, and it is included at no extra cost on the Store and Distributor plans.
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Where do the open box offers appear?
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On the original product page – the same page your customers already visit – with the open box option shown next to buying new. Each listed unit also gets its own open box page, created automatically.
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Will it match my theme?
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Yes. Your header, footer, fonts and colours stay as they are. You can use RepairStep’s open box page design, your own theme’s product template, or place the pieces yourself if you build pages with Divi, Elementor or similar.
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Do I still control my own prices?
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Yes. Open box products are ordinary WooCommerce products – change the price, description or photos in WooCommerce whenever you like and RepairStep picks the change up.
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What happens when a unit sells?
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The sale is recorded in RepairStep automatically and the offer disappears from your product page on its own. Nothing is left behind for you to tidy up.
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Can customers browse all my open box stock in one place?
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Yes. Every open box product joins an Open Box category automatically, giving you a single page of everything you have for sale – ready to add to your menu.
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Does the plugin send my data anywhere?
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No. It makes no external requests at all – no tracking and nothing loaded from other servers. RepairStep connects to your store the other way around, using WooCommerce API keys you create and can revoke at any time.
Reviews
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Contributors & Developers
“RepairStep Open Box for WooCommerce – Resell returned stock” is open source software. The following people have contributed to this plugin.
Contributors
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Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
1.5.7
- New: open box products now show their RepairStep unit code in the SKU column of the Products list, linked to that unit in RepairStep.
1.5.6
- First public release.